DELIVERY INFORMATION

We post our products to you chilled, this way you can freeze them if you want, or just consume them all straight away.

Our standard delivery charge is £4.99 per order unless you spend over £40.00 and then its completely free! 

We operate 5 delivery days per week.  We will increase this once our restaurants are open and trading.  Until then, we ship all orders on Tuesday, Wednesdays, Thursdays, Fridays and Saturdays using DPD Next Day Delivery.

All orders placed before 1 pm on Tuesday will be shipped on Wednesday, orders placed before 1pm on Wednesday will be shipped Thursday, orders placed before 1pm on Thursday will be shipped Friday, all orders placed before 1pm Friday will be shipped Saturday.  All orders placed after 1pm Friday and before 1pm Monday will be shipped Tuesday.

Using DPD Next Day Delivery, we can ship to all postcodes within the UK. There are some postcodes that do not qualify for Next Day Delivery such as the Highlands of Scotland and some of the British Isles.  If your postcode does not qualify for Next Day Delivery we will notify you immediately.

Using DPD Next Day Delivery, we aim to have your order with you within 24 hours of it being posted from us.  We cannot accept responsibility for your package not getting to you within 24 hours of postage.  You are responsible for ensuring you are in to collect the parcel when it is delivered.  In most cases the parcel will be left in a safe place by DPD.  In other cases, your parcel will be returned to the DPD depot for collection or redelivery.

Reds True Barbecue accept no liability for your parcel if left in a safe place or returned to the depot for collection or redelivery.  In either of these cases you will need to seek compensation from DPD directly if you are unsatisfied with the outcome of your delivery.